Specified Commercial Transactions Act

Distributor

Medyfine Co., Ltd.

Representative Director

Haekyoung Naito

location

Zip Code 650-0013

5-21-1110 Hanakumacho, Chuo Ward, Kobe, Hyogo

Zip Code 650-0022

2nd floor, Shinsei Building, 3-10-2 Motomachi-dori, Chuo Ward, Kobe, Hyogo

Telephone Number

078-777-7000

E-mail Address
Required fees other
than the product price

In addition to the selling price, shipping, cash on delivery, and transfer fees may be charged.

Delivery time

Ships within 7 days of receiving your order

Defective

Please contact us as soon as the item arrives. Please note that we cannot accept returns unless the product is defective.

Order expiration date

Within 7 days after ordering. If you do not make a payment for 7 days after placing your order, we will assume that you have no intention of purchasing and will cancel the order automatically.

Payment method

Credit card
Cash On Delivery
Bank transfer

VISA Diners Club MasterCard JCB American Express
Payment deadline

Within 7 days after ordering. If you do not make a payment for 7 days after placing your order, we will assume that you have no intention of purchasing and will cancel the order automatically.

About shipping fees

Shipping fee: 600 yen nationwide (Japan)
Free shipping on orders over 3,980 yen!
(Excluding Hokkaido, Okinawa and some remote islands)

About returns
and cancellations

We are afraid that, due to the nature of the product(s), we do not take any cancellation after a purchase is complete.
Should you have any concerns, please contact our store by phone or email before placing an order.

About returns

We rigorously inspect our products before shipping. However, in case of "wrong product", "wrong quantity", "defect (initial defect), " etc, please contact us within 2 days after the recipt of such product.
· *Due to the nature of internet shopping, the actual colors of PCs/smartphone/display may be different from their actual appearance based on their settings/specifications.
· *A warranty for authenticity does not come with our products

Due to the nature of our products, we are afraid we do not accept the return of the following products:
· More than 3 days passed after your products arrived
· Products that have been used
· Products have been customized/resized by the customer
· Products with missing parts that come with them at the time of the purchase
· Products that have been scratched/damaged at your end
· Other Customer reason(s) (preference differences in product colors/sizes/images)

About refunds

· When a refund is incurred due to product return, etc., we will issue a refund once the product is back at our company.
· To avoid trouble we will refund the payment back to a bank account under a purchaser's name.
· The refunded amount shall be the product price(s) (tax included) only.
· Fees incurred to you at the time of the purchase is not the subject of refund.
· We will cover the transfer fee for the refund
· In case of using a credit card, it will be refunded through a credit card company.
(Depending on the credit company, it will be charged and refunded on the following month)

Return deadline

Within 7 days after the product arrives

Return shipping charges

Returned goods due to customer's convenience will be borne by the customer. If it is due to a defective product, we will bear the fee.

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